Refund Policy
Understand when UK Boost orders may qualify for a refund, account credit, cancellation or refill before placing an order.
UK Boost refund policy sections
UK Boost Refund Policy
Last Updated: 6 September 2026
UK Boost aims to provide a clear and fair process when an order cannot be completed as expected.
Because our social media services are digital and may begin processing shortly after an order is submitted, refund eligibility depends on the order status, amount delivered, service conditions and reason for the request.
Please review this Refund Policy before adding funds or placing an order.
General Refund Policy
Submitting an order means you accept the service information, price, quantity limits and applicable conditions displayed at the time of purchase.
In general:
- cancelled orders may qualify for a full account-balance refund;
- partially completed orders may qualify for a refund for the undelivered portion;
- successfully completed orders are normally non-refundable;
- orders that have already started may not be cancellable;
- incorrect order information supplied by the customer may make an order ineligible for a refund;
- refill-supported services are handled according to their refill conditions.
Any statutory consumer rights that apply to you remain unaffected.
Refunds for Cancelled Orders
If an order is cancelled by the UK Boost system before any service is delivered, the amount charged for that order will normally be returned to your UK Boost account balance.
Possible reasons include:
- the selected service becoming unavailable;
- a technical problem preventing delivery;
- the service being temporarily disabled;
- the system being unable to process the order.
Once credited, the refunded balance can be used toward other eligible UK Boost services.
Partial Orders
Sometimes an order may start successfully but cannot be completed in full.
If an order is marked Partial, you will normally be charged only for the quantity delivered. The value of the undelivered portion may be returned to your UK Boost account balance.
For example, if an order was placed for 1,000 units but only 800 could be delivered, the eligible value of the remaining 200 units may be credited back to your balance.
The calculation is based on the price and quantity of the original order.
Completed Orders
Orders that have been fully delivered according to the recorded service quantity are generally not eligible for a refund.
A customer changing their mind after completion does not normally create a refund entitlement.
If you believe an order was incorrectly marked completed or was not delivered as recorded, contact support with the relevant order ID so the issue can be reviewed.
Orders That Have Already Started
Many UK Boost services begin processing automatically.
Once an order reaches Processing, In Progress or another active delivery status, cancellation may no longer be technically possible.
If an active order cannot ultimately be completed, the system may later mark it as cancelled or partial and apply the appropriate balance adjustment.
Please check your order carefully before submitting it.
Incorrect Links or Order Information
Customers are responsible for providing the correct information when ordering.
Refunds may not be available when delivery problems result from:
- an incorrect profile URL;
- a wrong username;
- an incorrect post or video link;
- selecting the wrong service;
- entering an incorrect quantity;
- submitting an unsupported link;
- providing incomplete information.
If the system rejects the order before processing begins, an eligible balance adjustment may still be issued.
Private, Restricted or Deleted Accounts
The submitted profile, page, post, channel or other destination should remain accessible for the entire delivery period unless the service description states otherwise.
An order may not qualify for a refund if delivery is affected because the customer:
- makes an account private;
- deletes the submitted content;
- changes the username;
- changes the submitted URL;
- restricts access to the content;
- deactivates the account;
- has the account suspended by the social platform.
Keep the destination unchanged and publicly accessible until the order is complete.
Duplicate and Overlapping Orders
Do not place multiple active orders for the same type of service on the same link unless the service instructions specifically permit it.
Running overlapping orders can make it difficult to determine which service delivered particular results.
UK Boost may therefore be unable to provide a refund, cancellation or refill where duplicate orders prevent accurate delivery verification.
Wait for an existing order to finish before placing another similar order on the same target.
Drops After Delivery
Followers, likes, views, subscribers, members and other social media metrics can change after delivery.
A drop does not automatically qualify an order for a refund.
Where a service includes a refill guarantee, eligible drops should be handled through the applicable refill process rather than through a refund request.
Services without refill protection do not include replacement unless otherwise stated.
Refill Services
Some UK Boost services include a stated refill period.
If an eligible drop occurs during that period, you may request a refill where the service conditions allow it.
Refill eligibility may depend on:
- the refill period still being active;
- the target remaining public;
- the username or link remaining unchanged;
- the starting count being verifiable;
- no overlapping services being used;
- the drop meeting the specified conditions.
A refill is a replacement of eligible service quantity and is not the same as a monetary refund.
Services Without Refill
Services marked No Refill or without a stated refill guarantee do not include replacement for later drops.
Customers should review the service description carefully before ordering.
Selecting a non-refill service means accepting the service without refill protection unless the description specifically says otherwise.
Deposits and Account Balance
Money successfully added to UK Boost becomes available as account balance for purchasing eligible services.
Refunds relating to cancelled or partial orders are generally returned to your UK Boost balance rather than automatically sent back to the original payment method.
Unused deposited balance is not automatically refundable simply because a customer decides not to place further orders.
Requests to return unused deposited funds to the original payment method may be reviewed separately and are subject to:
- applicable law;
- payment-provider rules;
- transaction status;
- verification requirements;
- applicable processing costs;
- whether any part of the deposit has already been used.
Refunds to the Original Payment Method
Where UK Boost approves a refund to the original payment method, the refund will normally be sent through the same payment channel used for the original transaction where technically possible.
Processing time may depend on the payment provider, bank, card issuer or payment gateway.
Once UK Boost has submitted an approved refund, additional processing time by the payment provider is outside our direct control.
Any non-refundable third-party processing or currency-conversion fees may be treated according to the applicable payment provider's terms and applicable law.
Duplicate or Incorrect Payments
If you believe you were charged twice or the wrong amount was credited to your UK Boost account, contact support before using the affected balance.
Provide:
- your registered email or username;
- transaction ID;
- payment amount;
- payment date;
- payment method;
- relevant screenshot or receipt where available.
UK Boost will review the transaction and correct confirmed billing errors where appropriate.
Failed or Pending Payments
A payment marked pending, failed or incomplete may require additional processing by the payment provider.
Do not repeatedly submit the same payment solely because the balance has not appeared immediately.
If money has been deducted but your UK Boost balance has not been credited after the normal processing period, contact support with the transaction details.
Promotional and Bonus Balance
Promotional credit, free balance, bonuses or other non-purchased account credits have no cash value unless explicitly stated otherwise.
Such balance is generally:
- not withdrawable;
- not transferable;
- not refundable to a payment method.
If a deposit included a promotional bonus, that bonus may be removed or adjusted when an eligible deposit refund is processed.
When Refunds Are Normally Not Available
Subject to applicable consumer law, a refund will generally not be provided for:
- fully delivered orders;
- the delivered portion of a partial order;
- incorrect links or usernames submitted by the customer;
- orders affected because the target became private or inaccessible;
- content deleted during processing;
- usernames or URLs changed after ordering;
- duplicate or overlapping orders that prevent accurate tracking;
- natural drops on services without refill protection;
- expired refill periods;
- changes of mind after service processing has started;
- dissatisfaction based solely on marketing results not promised by the service;
- promotional or bonus balance.
Marketing Results Are Not Refund Grounds
UK Boost provides social media services based on the quantity and conditions described for each service.
We do not guarantee that an order will produce:
- sales;
- revenue;
- leads;
- monetisation;
- sponsorships;
- organic reach;
- search rankings;
- viral content;
- long-term engagement.
Failure to achieve a particular business or marketing result does not by itself make a successfully delivered order eligible for a refund.
Service Changes During an Order
Social media platforms and service infrastructure can change without notice.
If a service becomes unavailable while an order is active, UK Boost may:
- complete the order where possible;
- cancel the remaining quantity;
- mark the order as partial;
- return the eligible undelivered value to your account balance.
The appropriate resolution depends on the service and its delivery status.
How to Request a Refund Review
If you believe an order qualifies for a refund or adjustment, contact UK Boost support.
Please provide:
- your UK Boost username or registered email;
- the order ID;
- the affected service;
- a clear explanation of the issue;
- supporting screenshots or information where relevant.
Providing complete information helps our team review the request more accurately.
Refund Review Process
After receiving a request, UK Boost may review:
- the order status;
- starting and current counts;
- delivery records;
- service description;
- submitted link;
- payment information;
- refill eligibility;
- other relevant account activity.
Depending on the result, UK Boost may provide an appropriate remedy such as:
- full account credit;
- partial account credit;
- refill;
- continued processing;
- cancellation where available;
- refund to the original payment method where applicable.
Submitting a request does not guarantee approval.
Chargebacks and Payment Disputes
If you believe a payment or order is incorrect, please contact UK Boost support first so we have an opportunity to investigate.
Fraudulent, abusive or knowingly false chargebacks may result in account restrictions while the transaction is reviewed.
Nothing in this section prevents a customer from exercising any legitimate statutory right or lawful payment-dispute right available to them.
Fraudulent Payments
Payments made using stolen, unauthorised or fraudulent payment methods are prohibited.
Where UK Boost reasonably suspects payment fraud, we may:
- hold affected orders;
- restrict the account;
- request verification;
- cancel associated transactions;
- cooperate with payment providers or appropriate authorities where legally required.
Fraudulent transactions are not eligible for ordinary refund treatment.
Consumer Rights
Nothing in this Refund Policy removes or limits rights that cannot legally be excluded.
For UK consumers, statutory cancellation or remedy rights may apply depending on the nature of the contract and when performance begins. UK rules also provide specific protections for online and digital transactions, including circumstances where starting digital supply during a cancellation period can affect cancellation rights. (Legislation.gov.uk)
Where mandatory consumer law gives you greater rights than this policy, those legal rights take priority.
Refund Abuse
UK Boost may investigate accounts showing repeated or suspicious refund activity, including:
- intentionally submitting invalid orders;
- repeatedly disputing correctly delivered services;
- exploiting system errors;
- using refunded amounts dishonestly;
- fraudulent payment disputes.
Where necessary, platform access may be restricted to protect UK Boost and other users.
Changes to This Refund Policy
UK Boost may update this Refund Policy when our services, payment methods, platform functionality or legal requirements change.
The latest version will be published on this page with an updated revision date.
Changes will apply from the effective date shown, subject to any rights that already apply to existing transactions.
Contact UK Boost
If you have a question about a refund, cancelled order, partial delivery, refill or payment issue, contact UK Boost through our official support channels.
Support Email: example@gmail.com
Contact Page: /contact
Business Name: UK Boost
Always include the relevant order or transaction ID when contacting support about a payment or order.